SMS Terms and Conditions & Privacy Policy

Upon messaging opt-in, the end user agrees to receive messages from TrueGuide Senior Advisors regarding customer care. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at angie@trueguidesenioradvisors.com.


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.


Website and Advertising Inquiries

TrueGuide Senior Advisors respects your privacy and is committed to protecting the personal information you provide.


Information We Collect

When you contact us through our website, Facebook or Instagram advertisements, or online inquiry forms, we may collect your name, email address, phone number, general location, and information you voluntarily provide about the senior care guidance or services you are seeking.


How We Use Your Information

We use this information to:

  • Respond to your inquiry and contact you about your request.
  • Schedule introductory calls or consultations.
  • Understand your family's senior care needs.
  • Provide information about our senior care consulting and advisory services.
  • Recommend appropriate senior care resources and services when requested.

Information Sharing

TrueGuide Senior Advisors does not sell your personal information or share your contact information with third parties for their independent marketing purposes.

We may use trusted service providers to manage inquiries, communications, scheduling, and business operations. We may also share relevant information with senior care providers or other resources when you request or authorize us to do so.

Text messaging opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.


Facebook and Instagram Lead Forms

When you submit an inquiry through a Facebook or Instagram advertisement, the information you provide is shared with TrueGuide Senior Advisors so we can respond to your request. Meta may also process this information according to its own privacy policy.

Submitting an inquiry does not obligate you to purchase services or automatically enroll you in recurring promotional text messages.


Data Protection and Your Choices

We take reasonable steps to protect your personal information and retain it only as long as reasonably necessary for business purposes or applicable legal obligations.

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable requirements.



For privacy questions or requests, contact:

TrueGuide Senior Advisors
angie@trueguidesenioradvisors.com
https://www.trueguidesenioradvisors.com